FAQ

Delivery time depends on the type of product ordered. Popular items are usually delivered within 24–48 hours across the UAE. Custom, limited, or high-value items may take longer, but we’ll notify you of every step via email and SMS.

Absolutely. We only source our collections directly from verified international brands and authorized distributors. Every product is guaranteed 100% authentic and often comes with brand-issued certificates or packaging.

Yes, we offer a 7-day return/exchange policy for most items. The product must be unused, in original condition, and returned with full packaging. For special or customized orders, return eligibility may vary.

Currently, we offer shipping across the UAE and Oman. For international shipping, please contact our support team for tailored solutions.

Absolutely! We offer premium gift packaging and personalized notes on request. Simply choose the gift option during checkout or contact our team after placing the order.